<p>Filed under: <a href="http://www.autoblog.com/category/china/" rel="tag">China</a>, <a href="http://www.autoblog.com/category/etc/" rel="tag">Etc.</a>, <a href="http://www.autoblog.com/category/ford/" rel="tag">Ford</a></p><img vspace="4" hspace="4" border="1" src="http://www.blogcdn.com/www.autoblog.com/media/2010/03/mulallychinadel.jpg" alt="" /> <br />
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Looks like all kinds of companies are getting into delivering the personal touch - General Motors is actively <a href="http://www.autoblog.com/2010/03/26/report-gm-scouring-internet-for-customer-complaints-and-respond/">looking for unhappy customers</a>, <a href="http://www.nbcbayarea.com/news/weird/Steve-Jobs-Apples-Most-Popular-Customer-Service-Agent-89150707.html">Steve Jobs is personally replying</a> to e-mails from Apple users, and now <a href="http://www.autoblog.com/make/ford">Ford</a> CEO Alan Mulally is delivering a car to a customer in China. To be completely fair, this isn't the first time Mulally's trekked from the tower to the front lines with a set of car keys: he delivered the <a href="http://www.autoblog.com/2009/05/28/microsoft-ceo-gets-1-000-000th-sync-vehicle/">one-millionth SYNC-equipped car</a> to Microsoft CEO Steve Ballmer. <br />
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This time, however, the recipient was Jane Q. Citizen, otherwise known as a Chinese Ford <a href="http://www.autoblog.com/model/focus">Focus</a> buyer by the name of Harriet Luo. You can read the tale of Mulally and the far-reaching Focus in Ford's press release after the jump. Anyone want to place bets on how soon we'll see Whitacre tossing the keys to a CTS-V Sport Wagon?<br />
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[Source: Ford]<p><a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/" rel="bookmark">Continue reading <em>Alan Mulally makes surprise visit to Chinese Ford dealership, delivers car to customer personally</em></a></p><p style="padding:5px;background:#ddd;border:1px solid #ccc;clear:both;"><a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/">Alan Mulally makes surprise visit to Chinese Ford dealership, delivers car to customer personally</a> originally appeared on <a href="http://www.autoblog.com">Autoblog</a> on Sat, 27 Mar 2010 08:47:00 EST. Please see our <a href="http://www.weblogsinc.com/feed-terms/">terms for use of feeds</a>.</p><h6 style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"></h6><a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.autoblog.com/forward/19416717/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/#comments" title="View reader comments on this entry">Comments</a>
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<br />
Looks like all kinds of companies are getting into delivering the personal touch - General Motors is actively <a href="http://www.autoblog.com/2010/03/26/report-gm-scouring-internet-for-customer-complaints-and-respond/">looking for unhappy customers</a>, <a href="http://www.nbcbayarea.com/news/weird/Steve-Jobs-Apples-Most-Popular-Customer-Service-Agent-89150707.html">Steve Jobs is personally replying</a> to e-mails from Apple users, and now <a href="http://www.autoblog.com/make/ford">Ford</a> CEO Alan Mulally is delivering a car to a customer in China. To be completely fair, this isn't the first time Mulally's trekked from the tower to the front lines with a set of car keys: he delivered the <a href="http://www.autoblog.com/2009/05/28/microsoft-ceo-gets-1-000-000th-sync-vehicle/">one-millionth SYNC-equipped car</a> to Microsoft CEO Steve Ballmer. <br />
<br />
This time, however, the recipient was Jane Q. Citizen, otherwise known as a Chinese Ford <a href="http://www.autoblog.com/model/focus">Focus</a> buyer by the name of Harriet Luo. You can read the tale of Mulally and the far-reaching Focus in Ford's press release after the jump. Anyone want to place bets on how soon we'll see Whitacre tossing the keys to a CTS-V Sport Wagon?<br />
<br />
[Source: Ford]<p><a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/" rel="bookmark">Continue reading <em>Alan Mulally makes surprise visit to Chinese Ford dealership, delivers car to customer personally</em></a></p><p style="padding:5px;background:#ddd;border:1px solid #ccc;clear:both;"><a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/">Alan Mulally makes surprise visit to Chinese Ford dealership, delivers car to customer personally</a> originally appeared on <a href="http://www.autoblog.com">Autoblog</a> on Sat, 27 Mar 2010 08:47:00 EST. Please see our <a href="http://www.weblogsinc.com/feed-terms/">terms for use of feeds</a>.</p><h6 style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"></h6><a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/" rel="bookmark" title="Permanent link to this entry">Permalink</a> | <a href="http://www.autoblog.com/forward/19416717/" title="Send this entry to a friend via email">Email this</a> | <a href="http://www.autoblog.com/2010/03/27/alan-mulally-makes-surprise-visit-to-chinese-ford-dealership-de/#comments" title="View reader comments on this entry">Comments</a>
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